Shipping policy

Domestic Orders (United States)

  • Shipping Schedule: Orders ship Monday through Friday, excluding US Federal holidays.
  • Processing Time: Orders with items marked "In Stock" typically ship within 1-3 business days. Orders containing "Out of Stock" items may be delayed until the complete order can be shipped.
  • Free Shipping: Orders over $129.95 qualify for free shipping to the lower contiguous 48 states. Shipping is via UPS Ground or USPS Ground Advantage / USPS Priority Mail and typically takes 2-8 business days.
  • Alaska, Hawaii, Puerto Rico, and US Territories: Orders to these locations are charged calculated carrier rates and ship via USPS Priority Mail.
  • Oversize Items: Oversize items incur additional fees based on distance from the shipping location.
  • Lithium Batteries: Orders containing lithium batteries ship via UPS or USPS Ground and cannot be expedited.
  • Tracking Orders: When orders have shipped tracking number will be sent to your email.

Federal Holidays

Dtek Moto, is closed on the following US Federal holidays, and shipping is not available:

  • New Year's Day
  • Martin Luther King, Jr. Day
  • President's Day
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Veterans Day
  • Thanksgiving Day
  • Christmas Day